kpi Legal Notice

We at kpi provide this legal notice to outline the jurisdictional scope of our services, the responsibilities of our users, and the conditions under which our platform operates. Our kpi services are available only where local law permits, and users are responsible for verifying that access and use comply with the laws of their own jurisdiction.

This notice clarifies what we offer, who may use our kpi platform, and the legal framework governing our relationship with our users. We encourage you to read this carefully before using our services.

Our kpi platform does not operate under a single global license. Instead, we tailor our service availability to each jurisdiction's legal requirements. We do not offer our services in jurisdictions where online wagering is prohibited by local law.

Service Availability and Jurisdictional Scope on kpi

We at kpi operate our platform in supported Indonesian jurisdictions, including Jakarta, Surabaya, Bandung, Medan, and Semarang, subject to local regulatory requirements. Our kpi services extend to players in regions where online gaming and sports wagering are permitted by applicable law. We continuously monitor legal developments and adjust our service area accordingly.

Users accessing our kpi platform from outside our supported service areas do so at their own risk and in violation of our terms. We reserve the right to restrict or suspend access from any jurisdiction where our services are prohibited. Our kpi team does not offer support to users in restricted jurisdictions, and we cannot process transactions for accounts flagged as being outside our service area.

Account Eligibility and User Verification on kpi

To use our kpi platform, you must meet local age and legal-capacity requirements for your jurisdiction. We require identity verification (KYC) during account creation to confirm your eligibility. Our kpi team will request government-issued identification and proof of address; you must provide accurate, current information.

If we discover that an account holder does not meet eligibility criteria or has provided false information, we at kpi reserve the right to suspend or terminate the account immediately. Any funds in that account will be held pending resolution or returned according to applicable law. Users who attempt to circumvent our verification processes may face permanent exclusion from our kpi platform and forfeiture of account balance.

Payment Methods and Transaction Compliance on kpi

Our kpi platform accepts deposits and withdrawals through approved payment channels: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian bank transfers (mobile banking, local payment, online payment, e-wallet). We comply with anti-money-laundering (AML) and know-your-customer (KYC) regulations in every transaction processed on our kpi platform.

We reserve the right to refuse, reverse, or flag any transaction that appears suspicious or non-compliant with applicable regulations. Our kpi system may impose temporary holds on deposits or withdrawals pending verification. Users agree to cooperate fully with any compliance inquiries from our kpi team. Failure to do so may result in account suspension or permanent closure.

Limitation of Liability and Dispute Resolution on kpi

We at kpi provide our platform and services on an "as-is" basis. We do not guarantee uninterrupted service, error-free operations, or specific outcomes from gaming or sports wagering on our kpi platform. To the extent permitted by law, our kpi company disclaims liability for indirect, incidental, or consequential damages arising from your use of our services.

Any dispute arising from your use of our kpi platform shall first be addressed through our internal complaint process. Users may contact our support team to lodge grievances; our kpi team will respond within a reasonable timeframe. If internal resolution is unsuccessful, disputes may be escalated to relevant regulatory authorities or arbitration as specified in our terms and conditions.

Our kpi liability is limited to the amount you have deposited on our platform. We are not liable for losses incurred from gaming outcomes, market movements, technical interruptions you did not report, or third-party processor errors beyond our control. By using our kpi services, you accept these limitations.

Intellectual Property and Content on kpi

All content on our kpi platform—including game software, graphics, logos, trademarks, and written material—is owned by us or licensed from third-party providers. You may not copy, reproduce, modify, or distribute any kpi content without written permission. Unauthorized use of our intellectual property may result in legal action and account termination from our kpi platform.

Data Protection and Privacy on kpi

We at kpi collect and process personal data in accordance with our privacy policy and applicable data-protection laws. Your data is encrypted and stored securely; we do not sell or share your information with unrelated third parties except where required by law.

Our kpi privacy practices are detailed in our separate privacy policy. By using our platform, you consent to the data practices outlined there. If you have concerns about how we handle your data on our kpi platform, contact our support team or refer to our privacy notice for information on exercising your data rights.

Third-Party Content and External Links on kpi

Our kpi platform may contain links to external websites or third-party services. We do not endorse or assume responsibility for the content, accuracy, or practices of those external sites. Your use of third-party services is governed by their terms, not ours.

Game software on our kpi platform is provided by licensed game developers. We are not liable for bugs, delays, or malfunctions in third-party software. If you experience technical issues, report them to our kpi support team, and we will investigate in coordination with the relevant game provider.

Changes to Our kpi Legal Notice and Contact

We at kpi may update this legal notice at any time to reflect changes in our operations, legal requirements, or service scope. Updated versions will be posted on our kpi platform; your continued use constitutes acceptance of any changes. We recommend reviewing this notice periodically.

If you have legal questions, concerns about jurisdiction, or believe you have been treated unfairly by our kpi platform, contact our multilingual support team. Our kpi team can be reached through in-platform messaging, email, or phone and operates throughout the day. We respond to legal inquiries within standard timeframes and maintain records of all complaints for regulatory purposes.

This legal notice is part of our broader commitment to transparency and compliance. By accessing and using our kpi services, you acknowledge that you have read, understood, and agree to be bound by this notice, our terms and conditions, and our privacy policy. We take our legal obligations seriously and expect the same from our users.